COVID-19 Coronavirus | Important information
We have made adjustments to our delivery and click and collect services. Please click here to read how this may affect your order.
Doorstep Delivery Service
We now offer FREE Delivery Service on any orders over just £50 to selected postcodes on specific days of the week. Tailor your shopping so that you can get it delivered from our Farm to your door, FREE, every time you shop online! Below are the postcode areas our Van will be in on each day:
TUESDAY
DG1, DG2, DG3, DG11, DG12, DG16
THURSDAY
DG1, DG2, DG3, DG10, DG11, DG12, DG16
WEDNESDAY & FRIDAY
DG1, DG2, DG5, DG6, DG7
To try and support the most vulnerable during this time, all deliveries (minimum spend £50) will now be free of charge (Tuesday-Friday).
Local delivery postcodes (Dumfries & Galloway)
Our home reared meats and more can now be delivered throughout the whole of the UK.
Deliveries local to Dumfries and Galloway are delivered in Kilnford’s own van by our own drivers.
If your postcode is listed below your delivery will arrive in our refrigerated van to your chosen address. If your chosen address is your place of work please let us know so we can pack your order with ice to keep it cool during the day until you’re ready to take it home.
Courier Delivery
**CUSTOMER NOTICE – Unfortunately we have had to temporarily suspend all courier orders due to issues outwith our control. We are working hard to rectify this and apologise for any inconvenience caused.**
All parcels containing meat are packed with ice and sent out via Fed Ex meaning that they are delivered within 24 hours of dispatch. Courier orders have a delivery charge of £13.95 when you spend under £80 and £6.95 when you spend over £80. (exclusions such as the Highlands and Islands apply).
For next day delivery please order before 12pm. Our couriers are currently only delivering on Wednesday and Thursdays.
Meat Deliveries
Most of our butchery produce is sent to you vacuum packed to preserve freshness. This will keep meat fresh for up to five days in your fridge and preserves the quality for four months in your freezer.
All courier deliveries will be packed in polystyrene boxes with ice packs to ensure the the temperature is low enough to keep the meat fresh.
We are confident that all boxes delivered in 24 hours will be received fresh and cool.
