Cancellation, Returns and Refunds.
You have the right to cancel the contract within a cancellation period of seven working days beginning with the day after the day on which the goods are delivered to you.
Should you wish to cancel, you are obliged to notify us of your intention within this period.
You are obliged to return the goods to the address specified at the bottom of our terms and condition page.
The delivery cost for returning any items to us for a refund will be met by you, and the item must be returned by a tracked and insured service.
The goods must be returned in the same condition as they were when you received them, complete with their presentation boxes where applicable.
Returns from outside the EU must be clearly marked on the Customs Declaration as being a return of goods. Failure to do so may result in unwarranted import duty and taxes, which would have to be deducted from the refund issued
Once we have received the returned goods, we shall refund you the full amount which you paid for them, as soon as possible, certainly no later than within a period of 30 after we have received the goods.
Our Right To Cancel
If we are unable to send you the goods you ordered (or are able to perform our obligations only at unreasonable cost) because of circumstances beyond our reasonable control, we may cancel or suspend any of our obligations to you. In this case, your advance payment will be refunded to you.
Examples of those circumstances include act of God, accident, explosion, war, terrorism, fire, flood, transport delays, strikes and other industrial disputes and difficulty in obtaining supplies.