COVID-19 Coronavirus Update – Please read
The impact of COVID-19 Coronavirus has caused such disruption and demand that we are experiencing extremely high volumes of orders for both delivery and click and collect.
Our Farm Shop is operating as normal and we remain fully committed to ensuring our customers receive the same high quality produce and reliable service they have come to expect from Kilnford during these times of unprecedented uncertainty.
Our home delivery and click and collect services are still running, however to allow our teams to best deal with the huge influx of orders they’re handling at present we have implemented the following temporary changes that we’d ask our customers to digest.
Deliveries
Place your order online as usual please be advised when selecting your delivery date that deliveries may be moved to our next available slot within your area.
The Kilnford team are working extremely hard to ensure all orders are fulfilled as quickly as possible. Once your order is ready for dispatch you will received an email saying your order has been completed.This means your order is out for delivery.
Click and Collect
Place your order online as usual.Please be advised that we will email you to inform you that your order is ready for collection.
Please do not visit us to collect your order until we have emailed you to confirm it is ready for collection.
Substitutions
Please be aware that due to increased order volumes on our website some items may become out of stock. We will make suitable substitutions at no extra cost.
Thank you
We take this opportunity to thank all of our customers, staff, suppliers and friends for your continued support and wish everybody well during these testing times.
Jock & Maurice, Kilnford